Comment pouvons-nous vous aider ?
Dans le but de vous fournir le meilleur service possible, veuillez choisir la proposition qui vous convient le mieux.
Chouchous de qualité
Fabriqués en Italie
Livraison rapide 2-4 jours
Paiement 100% sécurisé
2+1 offerts
...
...
0,00€
Le code promo s'applique à la prochaine étape
Fait en Italie
Doux et agréable
Coloré et tendance
Check if the latest version of the theme is installed
To check if the latest version of the theme is installed, go on your Shopify dashboard.
Click on 'Online store' and check the version of the theme just under its name.
Verify on this page if it's correspond to the latest published version of the theme.
If it's the same, good job you've installed the latest version to date.
If it doesn't, start by update your theme by following this tutorial.
Check if your subscription is still active
To check if your subscription is still active, go on this page
Enter the mail with which you've bought the theme.
Once you're connected, you'll see your active subscription (if you've one), your past invoices, your past payments, your credit card and others useful informations.
In almost all cases, if the problem comes from the subscription, it means that your credit card's expiration date has arrived. You just have to update your payment informations.
Check if your domain has been entered in the admin panel
To check if your domain has been entered in the admin panel, go on this page
As a reminder, your login informations has been send to you when you bought the theme (check your spam folder).
Once you're connected, go on 'My domains' and add one domain or modify the existing one.
Don't forget to put your public domain like example.com and not your myshopify domain.
If you've changed your public domain, don't forget to update it in the admin panel.
Dans le but de vous fournir le meilleur service possible, veuillez choisir la proposition qui vous convient le mieux.
Newsletter
Inscrivez-vous et recevez chaque mois un mail contenant des offres exclusives, des réductions et des bons plans à ne surtout pas louper. Promis, pas de spams.